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The right information at the right time - this is what many of our customers and partners want: electrical wholesalers, installers, integrators, architects, planners, and of course all others who work with our products and solutions. That's precisely why we have fundamentally revised and significantly expanded our digital helpdesk.
At support.whd.de, you will now find a clear and well-structured knowledge platform that helps you find answers to your questions quickly and easily – whether it's about loudspeakers, audio electronics, switch ranges, software & tools, or frequently asked questions (FAQ).
One of the central new features is the convenient keyword search. It allows you to find exactly the content you need in seconds – without lengthy navigation or detours. This enables you to implement your projects efficiently, quickly resolve errors, and provide competent advice to your customers – with minimal research effort.
Our new helpdesk offers much more than just answers to frequently asked questions. You will find a variety of topics specifically tailored to your requirements:
Product information on loudspeakers, audio electronics, and accessories
Detailed instructions for using our software and tools
Support articles on switch ranges and system integration
FAQs with practical solutions to common questions
Installation notes, planning principles, and technical documentation
This content helps you to implement your projects professionally, efficiently, and according to current standards – regardless of the application area.
Under the section "WHD General" you will find numerous other contents that give you a comprehensive insight into our brand and our activities:
Current press releases, informing about new products, developments, and company news
Exciting blog posts - e.g. our article "SoundPicture – When Pictures Sound", providing inspiration for applications and solutions
Reference projects, demonstrating how WHD products are used in practice
Information about our partner program, offering exclusive benefits and support services
With this, we are expanding our service not only technically but also in terms of content – with the goal of keeping you up-to-date on all developments around WHD.
If you want to delve deeper or need information on older products and projects, it's worth taking a look at our extensive archive. There you will find:
Product catalogs and technical data sheets
Independent test reports
Awards and certifications
The archive thus offers a valuable resource – especially for planners, integrators, and decision-makers who need well-founded information for projects or tenders.
A special feature of our helpdesk: If you can't find a suitable answer, you can directly ask our team your individual question via the platform. We will attend to your request promptly and personally – because direct communication with you is important to us.
To ensure you don't miss any new content, the helpdesk provides an overview of the latest activities. This way, you can see at a glance which articles or answers have been recently added or updated – for example, on new solutions such as the multi-zone amplifier AMP 4200 or our outdoor loudspeakers for terrace & garden.
With the new helpdesk, we want to support you in the best possible way – whether in planning, installing, or advising. Our aim is to provide you with relevant information quickly and easily – whether in the office, on the construction site, or on the go.
The helpdesk is therefore not just a platform, but an integral part of our quality promise: Service that is oriented towards your daily work.
👉 Discover now: support.whd.de
We look forward to your questions, your feedback – and dialogue with you!
We are a medium-sized company with over 40 specialists, 90 years of experience, and more than a thousand projects.
With the Project Planner, you can easily have your audio projects planned by WHD. It's free, digital, and convenient for you.
Our solutions offer benefits for many industries and applications, create added value, and are proven.
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